Team Development

Team Optimization

Every organization strives to develop high performing teams but effective teamwork is one of those elusive qualities that can be hard to achieve. It’s not that managers don’t know what it takes, but putting it into action is another matter. Teamwork can be hard to measure and it requires deep levels of courage, discipline and emotional energy to get it right.

Whether your team is newly formed, experiencing challenges, or simply needs energizing, Kwela will lead you through a process that promotes the trust, commitment, accountability and drive that will move a team from good to great. Key elements of our approach include:

Team Assessment: we help identify performance gaps by leading the team through an analysis of what’s working and what's not.
Operating Norms: we help establish simple guiding principles that define how the team will handle issues such as meetings, responsiveness, conflict and email.
Roles and Responsibilities: we help clarify the scope of team members and set criteria for accountability .
Team Charter: we help create a living document that describes the purpose, boundaries and agreements of the team.
Measurement & Feedback: we develop action plans that address current issues and include measurement and follow-up .

High performance teams trust one another, engage in healthy conflict, commit to decisions, hold one another accountable, and put results ahead of personal agendas. Developing this type of team performance is an ongoing process that requires strong commitment but when it all comes together, the results are undeniable.