Talent Management
360 Feedback Implementation
Many organizations choose to implement 360-degree feedback as part of their ongoing performance management processes because it is such an effective development tool. 360-degree assessments provide a wealth of information that can used to measure and manage performance and, when implemented regularly, they provide the objective feedback that is essential to a culture of continuous improvement.
We use 360-feedback in many of our leadership development programs and can train you to implement this important tool in your own organization. Our services include:
- Survey design: we will design a custom questionnaire that integrates best practices in survey design with what is important for your organization.
- Process consulting: 360-degree feedback is not trivial to implement and we will ensure that you avoid common pitfalls by advising you on the overall process.
- Surveying and reporting: we will implement your survey using our advanced online surveying and reporting tool and assist with interpreting the results.
- Training: In our 360-Degree Feedback Interpretation workshop we will train your managers to understand 360-degree feedback and use it to develop practical personal action plans.
- Software tools: Kwela is a licensed reseller of 20/20 Insight, a leading edge software tool that is designed specifically for 360-degree feedback. We can train you in the use of 20/20 and help you to create and implement your own surveys using this powerful tool.
To learn more about implementing 360-degree Feedback, read our white paper: 360-Degree Feedback: Best Practices (
PDF 468KB). Also learn how we use 360-degree feedback in a Kwela Leadership Development program.
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